How the Evidence Works

From one person's experience to a wider picture.

How lived experience becomes evidence — and what it can (and can't) tell us.

01

TELL · STORY

People voluntarily share what happened to them, in their own words.

02

MEASURE · IMPACT

An Impact Receipt records what the experience cost — in time, sleep, education, work, family life and trust.

03

CONNECT · PATTERN

Individual experiences are combined anonymously to find what keeps happening.

04

REVEAL · EVIDENCE

Repeated impacts and the questions people wish had been asked become visible as evidence.

05

CHANGE · CHANGE

Lived experience can help organisations ask better questions and improve systems.

What this is — and what it isn't

Your Story Matters records lived experience. Individual accounts represent the experience and perspective of the person submitting them. Aggregated experiences can identify patterns, but they should not automatically be interpreted as independently verified findings of fact.

In plain terms: we collect what people tell us, organise it consistently, protect their privacy, and look for patterns across many accounts. Those patterns can highlight where systems may be falling short — but they reflect what people experienced, not a formal investigation's conclusions.

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